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- We will spend your donations wisely, carefully, and thoughtfully, always asking how we can maximize its impact and through asking ourselves “is this what our supporters would want”
- We will always respect your privacy; if you want to change the frequency or way in how we contact you, please let us know.
- We will protect your data; we do not sell your personal details or swap them with any other organizations.
- We will be honest with you. Tackling global poverty can be complex and face many challenges, but we will always strive to learn and improve.
- We have a supporter’s care team who are dedicated to you. We always love to hear from you.
- We will share stories of your support is helping us to change lives for the better.
- We are accountable to the people we reach through your support. Those in poverty are our equal partners, not merely recipients of aid. Their voice is loud and heard through genuine active involvement in the work we do.
- We respect the dignity of vulnerable people in all communities and have a vulnerable contact policy to protect supporters here in NE2U platform.
- We choose carefully which companies we would, or would not associate with, working with globally agreed Private sector engagement process to ask ourselves the right questions.
- We are committed to preventing, detecting and correcting fraud, misappropriations, discrimination, sexual harassment, exploitation and abuse, support of terrorism and other wrongful conduct. If you suspect or have observed or experienced, wrongful conduct you can report your concern online or by phone.